Looking for the US status page? Find it here: https://status.smith.langchain.com
Looking for the US status page? Find it here: https://status.smith.langchain.com
Resolved
Refunds of all duplicate invoices have been completed. Apologies for all the inconvenience.
Monitoring
Our teams have started reversing duplicate invoices with support from our billing provider. Appreciate all your patience through this effort.
Identified
We are working with our billing provider to fully refund all duplicate invoices. We're expecting to process the refunds Wednesday, December 3rd.
Identified
Our billing provider has identified an underlying issue and is working on a fix. Duplicate invoices will be fully refunded.
Investigating
We are investigating an issue resulting in duplicate charges for certain customers.